What happens when your Shopify plan changes?

OPTIS Color Swatch uses a pay-as-you-grow pricing model, meaning your app plan is linked to your Shopify plan.

When your Shopify plan changes, 1 of 3 things will happen:

1. Nothing changes and no action is required
2. You’ll need to approve an updated subscription at the next billing cycle
3. You’ll need to approve a subscription immediately

Which case applies depends on your user type and how your Shopify plan changes.

⭐️ If you are a grandfathered user (installed the app before Jan 15, 2026)

Grandfathered users can continue using the app normally until a Shopify plan change happens.

When you change your Shopify plan

• A subscription approval is required immediately

What you need to do

• Open the app
• Approve the subscription to continue using OPTIS Color Swatch

What stays in your favor

• You’ll receive a lifetime 15% monthly discount
• The first approval includes a 30-day free trial
• A 7-day grace period applies if approval is required (explained below)

⭐️ If you are a regular user (not grandfathered)

For regular users, what happens depends on whether your app plan for the next billing cycle changes or not.

1/ App plan stays the same for the next billing cycle

Example: Basic → Grow → Basic

In this case:

• ✅ No action is required
• Your app plan for the next billing cycle remains unchanged
• Billing continues as usual and the app stays active

You can safely continue using the app without doing anything.

2/ App plan changes for the next billing cycle

Example: Basic → Grow

In this case:

• ✅ Action is required at the start of the next billing cycle
• You’ll need to: Open the app → Approve the updated subscription to continue using the app when the billing cycle renews.

3/ Switching from a free plan to a paid tier

Example: Development store → Shopify Basic

This is treated differently because your store becomes a live, paid store.

In this case:

• ✅ Action is required immediately
• You must: Open the app → Approve the subscription to continue using OPTIS Color Swatch before 7-day grace period ends.

What applies in all cases above

1. A 7-day grace period applies whenever subscription approval is required:

When a subscription approval is required, you’ll have 7 days to approve it. During this time, the app stays active and your storefront setups continue working. If the subscription isn’t approved after 7 days, the app will be temporarily deactivated until approval.

2. The first time you approve a subscription, a 30-day free trial is applied. You won’t be charged until the trial ends.
3. We’ll notify you via Email when the subscription approval is needed.

Updated on: 02/01/2026