> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.optis.me/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancel subscription

1. [OPTIS Color Swatch](/swatch)
2. [Subscription & Billing](/swatch/subscription-and-billing)

# Cancel subscription

You can cancel (unsubscribe) your OPTIS Color Swatch subscription at any time, directly inside the app.

## How to cancel

1. Open the Pricing plan page

In the app, go to the **Pricing plan** page.

2. Open the Unsubscribe section

Find the **Unsubscribe** card, then click the **Cancel subscription** button.

3. Confirm

In the **Confirm to unsubscribe the app** popup, review the details and click **Confirm to unsubscribe**.

## What happens when you cancel

* The app is **deactivated** and **billing stops immediately**.
* Any charges already paid for the **current billing cycle are not refundable**.

* If you want to make full use of what you have already paid for, you can keep the subscription active until the end of the current billing cycle, then unsubscribe afterward.
* You can return to the app dashboard and **reactivate** at any time. A new subscription approval is required to resume your previous setup.

## Prefer to keep your setup?

If something is not working right, let us help first. Reach out before you cancel, we are happy to help.

* Live chat inside the app
* Email us at [[email protected]](/cdn-cgi/l/email-protection#6a191f1a1a05181e2a051a1e031944070f)